Let's not be cynical about changing management behavior. New MBAs are taking an oath + encouraging others to do so http://is.gd/c8GkF #yam2010-05-14
Your pace of learning is determined by your ability to manage ideas. Dean Schroeder #TWISummit #leanproject 2010-05-12
Go after small ideas. Use a simple system. Make it everyone's job. Have idea meetings + idea boards. Dean Schroeder #TWISummit #leanproject 2010-05-12
Oops :( my earlier references to Dave Maister should have been Dave Meier coauthor of Toyota Talent + Toyota Culture #TWISummit #leanproject 2010-05-11
Don't set goals based on what's possible. We don't know what's possible. Set goals on what you need. Dave Maister #TWISummit #leanproject 2010-05-11
We learned about Ohno's 5 whys approach quite some time ago. It is routinely featured as a cornerstone of the Toyota approach, yet few companies have made it their habit to ask why 5 times. On a visit to Toyota's Georgetown, KY factory we heard Gary Convis, President North American Toyota Motors Manufacturing, say, "The vast majority of the improvements Toyota makes starts and finishes with a good 5-why." It is our goal to bring that habit of conducting good 5-whys to companies everywhere.